Terms and Conditions
Welcome to DPACK Solutions. By using our website, services, and purchasing our products, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding with any transaction.
1. Overview
DPACK Solutions specializes in providing complete packaging solutions, including but not limited to cargo control and lashing products such as plastic straps, plastic tapes, shrink wrapping films, and dunnage bags. These Terms and Conditions govern your access and use of our services and products, whether via our website or other communication channels.
2. Orders and Payment
When you place an order with DPACK Solutions, you agree to provide accurate and complete information, including payment and shipping details. We accept various payment methods, and all payments must be made in full before your order is processed and shipped. Prices for our products are subject to change without prior notice but will not affect confirmed orders.
In the event of any discrepancy in pricing or product availability, we reserve the right to cancel your order and will notify you of such changes.
3. Shipping and Delivery
We aim to deliver your packaging products as promptly as possible. Shipping times may vary based on your location, product availability, and chosen shipping method. DPACK Solutions is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Risk of loss or damage to goods passes to the buyer upon delivery to the shipping carrier. If your package is damaged upon arrival, please notify us immediately.
4. Returns and Refunds
We offer a return and refund policy for defective or incorrect products. If you receive a damaged or incorrect product, please contact our customer service within 7 days of delivery. The product must be unused and in its original packaging. We reserve the right to inspect the product before issuing any refunds or replacements. Shipping fees for returns may apply unless the return is due to our error.
5. Intellectual Property
All content on the DPACK Solutions website, including text, images, and trademarks, is the intellectual property of DPACK Solutions and is protected by applicable copyright laws. You may not use, reproduce, or distribute our content without prior written permission.
6. Limitation of Liability
DPACK Solutions is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability, in any case, will not exceed the purchase price of the products in question.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts in this jurisdiction.
